Shipping Policy

Thank you for shopping with familymart4u.com! Here's everything you need to know about our shipping process.

📦 Order Processing

Orders are processed within 1–3 business days after payment confirmation.
You will receive an email/SMS confirmation once your order is shipped.

🚚 Delivery Timeframes

Location	Estimated Delivery
Metro Cities (Delhi, Mumbai, Bangalore, etc.)	3–5 business days
Tier 2 & Tier 3 Cities	4–7 business days
Remote & Rural Areas	5–9 business days

Note: Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

💰 Shipping Charges

Shipping charges (if any) will be displayed at checkout before payment.
We occasionally offer free shipping on select orders or during special promotions.

💵 Cash on Delivery (COD)

COD is available across India.
Please ensure someone is available at the delivery address to receive and pay for the order.

🔍 Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS.
You can track your order using the tracking link provided or visit our Track Order page.

❌ Cancellations

Orders can be cancelled within 12 hours of placement.
Once the order is shipped, it cannot be cancelled.

⚠️ Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours with photos.
We will arrange a replacement or refund as applicable.
We are not responsible for delays caused by courier partners or natural events.

💬 Need Help?

💬 Message / Contact Us: +91 76076 67145
📧 supportfamilymart4u@gmail.com
📍 Sarai Durga Das, Maharajganj, Badlapur, Jaunpur, Uttar Pradesh, India 222125
🕐 Monday – Sunday, 10 AM – 6 PM IST